Knorr Associates is proud of its long
history of support excellence. We have been
providing EH&S software and support since 1979 to
companies around the globe. Just ask our customers.
They will tell you that we go above and beyond what is
considered standard in the industry. When our
clients call in for a support related question, they do
not get put in to a phone queue. They do not speak
to a call center. They do not get routed to another
country.
When you call in to Knorr Associates, you
connect immediately with a highly skilled developer who
most likely wrote the portion of the code you are
interested in discussing. We work as a team here
when any new call comes in. And we work quickly to
resolve any problem you might have.
To be honest, a call center would be a
waste of time and money for us since, even supporting a
global client base, we don't get enough calls to justify
it. The reason: DataPipe just sits there and
works. It really does. Ask our customers.
And this is true because we have been doing
EH&S software since 1979. After this many decades of
EH&S software development, we think we got it right.
We hope you will see it that way too.
Client Perks
Our clients receive many perks for being
part of the DataPipe family. We provide many
services that you just cant get at one of the larger
software providers that will forget who you are after
getting your signed contract. Here are just a few of
our perks.
Highly Personal
hands-on technical support from an expert system
architect.
Ongoing training series
Personal access to our support team
Attention to the details of your
particular system
